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Shipping & Returns

To edit this page simply login to the control panel, click the Website Content tab and choose the View Web Pages option. Click Edit next to the Shipping & Returns page and you can change this text. A sample returns policy is shown below which you can edit as needed.

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.


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地址Address:

香港九龍太子道西176號地下(近花墟,地鐵太子站B1出口,東鐵旺角東站D出口)
G/F, 176 Prince Edward Road West, Kowloon, Hong Kong (Close to Flower Market, Exit B1 of MTR Prince Edward Station or Exit D of MTR Mong Kok East Station)

電話Tel:(852)2392 9399 ; (852)2392 8230

傳真Fax:(852)2789 9379

電郵E-mail:info@thesupremecake.com

Whatsapp:(852)6075 9319 (朱小姐 Miss Chu)

營業時間

星期一至日8:00a.m. - 7:30p.m.
公眾假期照常營業



貴族蛋糕控股有限公司持有食物製造廠牌號碼:2962802186
Supreme Cake Holdings Limited Food Factory License
License Number: 2962802186